WHEELCHAIR USERS FIRST • MALAYSIA
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Multicare vans with rear hydraulic wheelchair lifts lowered
↗Designed around
your mobility.
MORE THAN A RIDE

Your wheelchair.
Your journey.
Your possibilities.

Travel should open doors. Multicare Mobility Service helps wheelchair occupants reach medical appointments, reconnect with family and enjoy everyday life with dedicated transport support.

Wheelchair accessibleCaregiver assistancePersonal journey planning
Meet your mobility partner ↗
JOURNEYS THAT MATTER

A ride for every
part of your life.

Purposeful wheelchair transport, from essential appointments to meaningful moments.

SUPPORT FOR EVERY JOURNEY

One mobility partner.
Five ways to get there.

Select a service to explore how we can help plan your wheelchair-accessible journey.

MULTICAREMOBILITY SERVICESWheelchair users first
CHOOSE YOUR JOURNEY

Your mobility.
Your possibilities.

Tap any service around Multicare to see details and plan your next journey.

A SIMPLE WAY FORWARD

From your doorstep.
To your destination.

Three thoughtful steps to arrange your next journey.

1

Tell us your plan

Send pickup, destination, appointment time and wheelchair details.

2

Confirm the details

We discuss availability, access, assistance and the quotation with you.

3

Enjoy your journey

Travel on the agreed schedule, with return arrangements confirmed in advance.

YOUR JOURNEY, YOUR WAY

Comfort starts
with the details.

Tell us about your wheelchair, access at each address and the assistance you need. We’ll help you plan the right arrangements.

Share your journey details ↗
Multicare team supporting a passenger inside a wheelchair-accessible mobility van
GOOD TO KNOW

Let’s make travel
feel simpler.

Answers to help you prepare for your wheelchair accessible ride.

Can the passenger remain in their wheelchair?+

That is the purpose of our wheelchair accessible transport. Please share wheelchair dimensions and type so the team can confirm vehicle suitability and access arrangements.

Can a caregiver travel with the passenger?+

Tell us how many companions will travel. Seating availability and assistance requirements are confirmed before booking.

Can I arrange regular dialysis transport?+

Yes, contact us to discuss recurring appointment dates and times. Availability and pricing must be confirmed with the team.

How much does a journey cost?+

Quotes depend on the route, timing, one-way or return travel, waiting and assistance needs. Send the journey details for a quotation.

Is this an emergency ambulance?+

This service is for planned wheelchair transport. For a medical emergency in Malaysia, call 999.

Can international visitors book before arriving in Malaysia?+

Yes. Send your travel dates, flight details, hotel address, wheelchair dimensions and a reachable WhatsApp number. We will discuss availability and the quotation before confirming your Malaysia transport arrangements.

Can you plan wheelchair accessible tours or multi-day journeys?+

Tell us your preferred destinations and itinerary. We discuss vehicle availability, travelling times, waiting, wheelchair access and companion seating. Confirm attraction accessibility and any separate accommodation or care arrangements before travel.

Do you cover Selangor, Petaling Jaya and Kuala Lumpur?+

Enquire for planned wheelchair journeys in Selangor, Petaling Jaya and Kuala Lumpur, including medical appointments and airport transfers. Specific routes and longer-distance travel are subject to confirmation.

LOCAL JOURNEYS. INTERNATIONAL VISITORS.

Explore Malaysia.
At your own pace.

Wheelchair accessible transport in Selangor, Petaling Jaya and Kuala Lumpur—and thoughtful journey planning for travellers arriving from overseas.

Wheelchair tourist looking towards the Petronas Twin Towers from KLCC ParkKLCC
✈

Airport to your hotel

Request wheelchair accessible KLIA or KLIA2 transfers. Share your flight, terminal, hotel, luggage and wheelchair dimensions so we can discuss the right arrangements.

◎

Accessible day outings

Plan a Kuala Lumpur city visit, family outing or destination around Selangor. Access at each stop, journey timing and companion seating are confirmed in advance.

↗

Multi-day travel requests

Send your Malaysia itinerary for routes such as Melaka, Genting or other destinations. Vehicle availability, suitability, waiting and costs are discussed before confirmation.

♡

Book before you arrive

International families and visitors can enquire online from overseas. Give us local travel dates, a reachable WhatsApp number and the support needed during your Malaysian trip.

Plan my Malaysia trip ↗

Transport and route planning are confirmed individually. Attraction accessibility, admission, accommodation and personal care requirements should be discussed separately.

WORDS FROM OUR PASSENGERS

Real journeys.
Personal experiences.

Customer feedback published on the existing Multicare Mobility website.

“★★★★★
1st time booked this mobility van. Both the driver and assistant are very friendly and really take good care of the passenger ensure their safety. Price is reasonable.
G
Goh Gek LingPetaling Jaya
“★★★★★
The team was very helpful in bringing my dad home for Deepavali — they were on time, easy to reach and very attentive. Reasonably priced service too.
S
Shamani KrishnanKuala Lumpur
“★★★★★
Top class punctuality, amazing driver, well mannered. Best in town.
S
Sugan ShonSubang Jaya
Share your journey experience ↗
EXPLORE YOUR OPTIONS

Wheelchair transport services

EXPLORE YOUR OPTIONS

Malaysia wheelchair travel guides

WHEELCHAIR USERS FIRST

Door-to-door wheelchair transport in Kuala Lumpur & Selangor

Multicare Mobility Services provides Welcab transport for wheelchair users in Petaling Jaya, Kuala Lumpur and Selangor, serving journeys across the Klang Valley. Arrange pickup from your home, nursing home or hotel to your destination, with the return journey discussed in advance.

Travel in your wheelchair

Our wheelchair-accessible van has a rear hydraulic wheelchair lift, allowing the passenger to remain seated in their wheelchair when boarding and travelling. Our hydraulic lift provides wheelchair access to the vehicle without transferring the passenger to a standard seat. Share wheelchair dimensions, pickup access and assistance requirements so our team can plan suitable arrangements.

Request a transport quotation ↗

Wheelchair transport questions

What does door-to-door wheelchair transport mean?

It means arranging wheelchair-accessible pickup from your specified address and travel to the agreed destination. Share access details at both addresses so the team can confirm a suitable boarding and drop-off point.

Can I stay in my wheelchair during the journey?

Yes. Our hydraulic-lift wheelchair-accessible van lets the passenger board and travel while seated in their wheelchair. Share wheelchair dimensions and access requirements when booking.

Can a caregiver or family member accompany me?

Tell us how many companions will travel and what assistance is needed. Companion seating and any caregiver assistance are discussed before the booking is confirmed.

How much does wheelchair transport cost?

Request a quotation with your pickup, destination, date, time and one-way or return requirements. Availability, assistance, waiting and any extra stops are discussed before confirming the price.

How do I check lift and wheelchair securement requirements?

Send your wheelchair type, width, length and occupied height. Ask the team to confirm lift compatibility and the wheelchair restraint or tie-down arrangements for the assigned vehicle before travelling.

A little planning. A lot more freedom.

Where would you
like to go next?

Your next adventure starts with a comfortable wheelchair-accessible journey. Choose a destination and let’s plan it together.

Let’s plan your ride ↗
WhatsApp ↗