Appointments and clinics
Share the time you need to be at registration. Allow for check-in, clinic queues and travel from the drop-off point to the department.

An appointment has enough moving parts without an uncertain ride. Wheelchair hospital transport starts with the clinic location, appointment time, boarding needs and a clear return plan.
Plan this journey ↗
Planned wheelchair transport suits journeys where the passenger needs an accessible vehicle rather than emergency medical response. Give the hospital building, department and entrance as well as its name. A hospital campus can have several drop-off points, and the right one can reduce the distance between the vehicle and the appointment.
Share the time you need to be at registration. Allow for check-in, clinic queues and travel from the drop-off point to the department.
Request transport after the discharge timing and passenger travel requirements have been discussed with the hospital. Let the team know about equipment or assistance needed for boarding.
Coordinate recurring physiotherapy or rehabilitation visits with a realistic collection window. Confirm whether each journey is one-way, a return trip or includes waiting.
If the passenger requires monitoring, medical treatment or cannot travel in a wheelchair, ask the clinical team which transport is suitable. For a medical emergency in Malaysia, call 999.
Describe steps, narrow gates, lifts and sloping driveways at home. An accessible van does not remove obstacles between the room and the boarding location.
Appointments can finish later than expected. Agree a collection process and clarify waiting arrangements instead of assuming the vehicle remains onsite.
Share your pickup location, destination and travel date. Our team will discuss wheelchair access, companions and return arrangements with you, then confirm availability and a quotation.
Include the number of companions in the request. Seating and the support required are confirmed with the journey arrangements.
Give the exact hospital, building and destination department. Specific routes and dates are subject to confirmation.
Transport and clinical care are separate requirements. Explain any medical support needed so an appropriate arrangement can be discussed.
Arrange pickup from a home, nursing home or hotel for a hospital appointment or clinic visit in Petaling Jaya, Kuala Lumpur or Selangor. Our Welcab wheelchair transport can also be requested for hospital admission and discharge, with availability and journey details confirmed in advance.
Share your appointment time, hospital entrance or department, wheelchair dimensions and any caregiver or companion travelling with you. For hospital discharge, tell us when discharge is expected; confirm the collection time and return destination with our team.
Request a transport quotation ↗